Supervision in the Hospitality Industry (Wiley Service Management Series)
ISBN-13:
9780471549048
ISBN-10:
0471549045
Edition:
2
Author:
Karen E. Drummond, Jack E. Miller, Mary Porter
Publication date:
1992
Publisher:
Wiley
Format:
Hardcover
400 pages
Category:
Engineering
,
Food Science
,
Agricultural Sciences
FREE US shipping
Book details
ISBN-13:
9780471549048
ISBN-10:
0471549045
Edition:
2
Author:
Karen E. Drummond, Jack E. Miller, Mary Porter
Publication date:
1992
Publisher:
Wiley
Format:
Hardcover
400 pages
Category:
Engineering
,
Food Science
,
Agricultural Sciences
Summary
Supervision in the Hospitality Industry (Wiley Service Management Series) (ISBN-13: 9780471549048 and ISBN-10: 0471549045), written by authors
Karen E. Drummond, Jack E. Miller, Mary Porter, was published by Wiley in 1992.
With an overall rating of 3.7 stars, it's a notable title among other
Engineering
(Food Science, Agricultural Sciences) books. You can easily purchase or rent Supervision in the Hospitality Industry (Wiley Service Management Series) (Hardcover) from BooksRun,
along with many other new and used
Engineering
books
and textbooks.
And, if you're looking to sell your copy, our current buyback offer is $0.38.
Description
This revision focuses on the special characteristics needed to effectively manage a restaurant, hotel, hospital, school or other institutional service staff. Divided into four parts, it provides an understanding of management techniques and skills through coverage of leadership, communication, recruitment and selection; orientation and training; performance evaluation; motivation and discipline; and decision-making. Includes new material on team building, conflict resolution, managing diversity, and quality and cost control.
We would LOVE it if you could help us and other readers by reviewing the book
{user}
{createdAt}
{truncated_title}
{author_block}
by {truncated_author}
