Buyback Condition Guide

Before sending us your books, it is important to make sure they fit our acceptance criteria
and condition guidelines

Buyback cart items marked as Significant wear

Significant wear

Your books should be marked as "Significant wear" prior to the order finalization in the following cases:

  • Book cover or pages show signs of use and wear
  • Pages with "dog ears"
  • Low-density writings or highlights on less than 20% of the book
  • Bent corners

Quote adjustments

Your book may have its quote partially adjusted* if the following damage is discovered, even if the book is marked to have “Significant wear”:

Cracked spine
Cracked spine
Slight water damage
Slight water damage
Severe writings and highlights on more than 20% of the book
Severe writings and highlights on more than 20% of the book

*The adjustment amount is based on the severity of the damage

Book rejections

Your book will be rejected if it is:

Incomplete book set
Incomplete book set
Severely water-damaged
Severely water-damaged
Heavily damaged
Heavily damaged
Filled out / completed workbook
Filled out / completed workbook
Not for sale / not for resale copy
Not for sale / not for resale copy
Without an ISBN/barcode
Without an ISBN/barcode
Instructor’s, teacher’s or professional review copy
Instructor’s, teacher’s or professional review copy

You may find the full list of the books not accepted for buyback in our Terms and Conditions

Books with stickers carrying a different ISBN

Wrong item policy

We verify all items via ISBN, so in case the ISBN on the book received is different than the one stated in the order, even if the items have similar titles or covers, the quote will be adjusted. To avoid such issues, please remove all stickers from the books you plan to ship. Such stickers may carry the incorrect ISBN placed on the book by the previous seller.

When received at our warehouse, all stickers will be removed, and the book will be processed according to the ISBN printed on the book or its copyright page.

Ready to ship?

To avoid damage in transit, please refer to our packaging guide when compiling your buyback shipment.

Unsure about condition?

If you are unsure about the condition of your books, you can always use our live chat to send us the pictures, and our support team will assist in evaluating your books for buyback.

Updated on October 12, 2026

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