Price quotes are good for 5 days and might be adjusted in following cases:
Be sure to take a look at Buyback Condition Guide before sending your books.
If any supplementary materials (access codes, CDs, DVDs, exam sheets etc.) are missing or used up, BooksRun reserves the right to adjust the price. The same applies to books that we do not accept.The items that are not initially quoted in the order do not receive the quote after the delivery. You can add more items to your existing order only before it is shipped.
BooksRun is not responsible for any loss or damage incurred during shipping.
BooksRun will not provide free returns for books that had their quotes adjusted.
Returns are made only after shipping & handling expenses reimbursement.
Such books are held for a period of 72 hours after processing and could be prepared for return shipment if the user asks for it during this period.
If the items received cannot be quoted in our system or do not have an ISBN, they may be disposed of without them being returned.
Book that will be returned to the customer might not be the same copy but a similar one in the same condition. Each book received by us has a BooksRun sticker attached to the back cover during processing.
Books that have already been processed are not eligible for return under any circumstances.
Return shipping labels provided by the customers are not acceptable.
Shipping for buyback orders with a final price lower than $25 is not paid by BooksRun.
USPS or FedEx prepaid shipping labels are automatically provided depending on the weight and quote of buyback order. FedEx Ground labels include $100 insurance. USPS labels do not include insurance.
If you create multiple small orders containing only one or two books instead of putting them into one order, we will charge you with shipping fee for every additional order.
Multiple accounts are not allowed and will be suspended. Only one account per household is allowed.
Usually BooksRun issues payments for buybacks within 4 business days after order processing. Sometimes payment may take longer due to banking delays, etc. Final quotes cannot be higher than the initial ones.
BooksRun is not responsible for incorrect payment information provided during order submission.
Delivery of the check usually takes up from 3 to 20 business days depending on the proximity of your address to our location and the work of the mail carrier.
If the method of payment by check is chosen, you have 60 days to deposit your check after the order gets 'Paid' status. If you have not received a check or lost it, you need to contact us within 60 days after payment processing, otherwise, the check will become void.
We will charge your credit/debit card for the purchase or rent price of the books and shipping charges when you purchase or rent an item from us. When you receive your purchased item from BooksRun, the item becomes your property. When you receive your rental item, it still belongs to BooksRun, unless you opt for purchasing it. Supplementary materials are not guaranteed with rental orders. Supplementary materials may not be provided with used items. Items rented may correspond to alternate editions, such as international, teacher/instructor's editions, etc. Orders are shipped with USPS or FedEx.
You can always extend your rental period for 15 days. The rental item should be postmarked and sent back to us before the deadline. If your rental is not shipped back before the deadline and returned in time, your card will be charged with the extension fee. If the item is not sent before the second deadline after 15 days extension, the residual cost of the item will be charged. Otherwise, your account will be sent to the collection agency.
If a rental item was damaged to the point of being unusable, a purchase price will be charged.
If you have clicked the button "Print free return label" on your rental order page and received a prepaid return shipping label, it should be used within 25 days; otherwise, it will become unavailable in 25 days and the return shipping fee should be covered by the buyer.
BooksRun is not responsible for any loss or damage incurred during shipping.
We have 14 days return policy on all items purchased with us. Refunds are issued once the item is received by us in its original condition. Items need to be postmarked within 14 days after the delivery. A restocking fee may apply for returns later than 14 days after delivery.
We do not provide replacements. Shipping costs for discretionary returns are not covered by BooksRun. Refusal of the package is not a valid method of return, and any return shipping fees incurred by BooksRun may be deducted from the final refund. We do not refund rentals.
The customer will not cancel or exceed the purchasing limits of the credit or debit card above until the rented textbooks are either returned to BooksRun or the Non-return Fees are paid. If the credit or debit card is declined, the customer account will be sent to a Third Party Collection Agency. The customer is responsible for paying all Collection Fees assessed by the Third Party Collection Agency. In case the rental order is eligible to be returned to BooksRun after the expiry date, the customer will still be liable for a service fee assessed by the Third Party Collection Agency.
BooksRun will make reasonable efforts to process transactions in a timely manner. The customer agrees not to hold BooksRun responsible in the event BooksRun does not credit or debit a credit or debit card for a period of time due to circumstances beyond its control. BooksRun makes no guarantees regarding the processing time for charges.
In order for BooksRun to service the order or to collect any amount owed, unless otherwise prohibited by applicable law, BooksRun or a designated Third Party Collection Agency are authorized to (i) contact the customer by telephone at the telephone number(s) in the contact information provided, including wireless telephone numbers, which could result in charges to the customer, (ii) contact the customer by sending text messages (message and data rates may apply) or emails, using any email address provided and/or (iii) methods of contact may include using pre-recorded/artificial voice message and/or use of an automatic dialing device, as applicable.
BooksRun and other marks indicated on the Site are trademarks of BooksRun or its affiliates. BooksRun graphics, logos, page headers, button icons, scripts, and service names are all trademarks or trade dress of BooksRun or its affiliates (the "Trademarks and Trade Dress"). The Trademarks and Trade Dress may not be used by you in any way, including, but not limited to, use (i) in connection with any product or service that is not provided by BooksRun, (ii) in any manner that is likely to cause confusion among customers or (iii) in any manner that disparages or discredits BooksRun or its affiliates. All other trademarks not owned by BooksRun or its affiliates that appear on the Site are the property of their respective owners, who may or may not be affiliated with, connected to, or sponsored by BooksRun or its affiliates.
BooksRun may terminate your use or registration with or without cause at any time without notice to you. In the event of a breach by you of these Terms of Service, any such termination by BooksRun shall be in addition to and without prejudice to such rights and remedies as may be available to BooksRun, including injunction and other equitable remedies. The disclaimer, limitations on liability, indemnity and termination provisions of these Terms of Service shall survive the termination or expiry of these Terms of Service.
We will do our best to resolve any controversy or dispute that you may have with us in a satisfactory manner. If we are unable to resolve any such dispute, then either party shall submit such controversy or dispute to mediation. If the dispute cannot be resolved through mediation, then the parties shall be free to pursue any right or remedy available to them under applicable law.
When you submit your registration, you will create a password-protected account to access certain features or functions of this Site. You agree to keep your account information and password confidential. You are responsible for all activities that occur under your account. You may not post or transmit, or cause to be posted or transmitted, any communication designed or intended to obtain password, account, or private information from any other Site user. One account can be used only by one person. You agree to tell BooksRun immediately about any suspected unauthorized use of your account. BooksRun will not be responsible for any loss to you caused by your failure to comply with these obligations.
BooksRun does not intend for the Site to be used by individuals under the age of 18 without the supervision of a parent or guardian 18 years of age or older. If you are under 18, you may use the Site only with involvement of a parent or guardian.
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