If you are not satisfied with your purchase order, you can return it within 14 days after its delivery for the full refund.
Flexible shipping period for buyback orders
If you miss a 5-day shipping window for your buyback order, you may always click the "Recalculate" button to restore the order and prolong it's shipping period.
To provide excellent customer service
Our Customer Support team is trained to resolve any issues very quickly. Our representatives are always available via email, phone and LiveChat. Our chat bot works tirelessly 24 hours per day.
Free shipping for all orders placed with us directly
We cover shipping costs for all types of orders placed with BooksRun directly (except the marketplace orders). We also provide free rental returns. If you need your book faster, you may always choose an expedited shipping method during the checkout.