9781620230565-1620230569-Waiter & Waitress Wait Staff Training Handbook A Complete Guide to The Proper Steps in Service Revised 2nd Edition: A Complete Guide to the Proper Steps in Service

Waiter & Waitress Wait Staff Training Handbook A Complete Guide to The Proper Steps in Service Revised 2nd Edition: A Complete Guide to the Proper Steps in Service

ISBN-13: 9781620230565
ISBN-10: 1620230569
Edition: 2nd Revised ed.
Author: Lora Arduser
Publication date: 2017
Publisher: Atlantic Publishing Group Inc
Format: Paperback 282 pages
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Book details

ISBN-13: 9781620230565
ISBN-10: 1620230569
Edition: 2nd Revised ed.
Author: Lora Arduser
Publication date: 2017
Publisher: Atlantic Publishing Group Inc
Format: Paperback 282 pages

Summary

Waiter & Waitress Wait Staff Training Handbook A Complete Guide to The Proper Steps in Service Revised 2nd Edition: A Complete Guide to the Proper Steps in Service (ISBN-13: 9781620230565 and ISBN-10: 1620230569), written by authors Lora Arduser, was published by Atlantic Publishing Group Inc in 2017. With an overall rating of 4.3 stars, it's a notable title among other Hospitality, Travel & Tourism (Industries, Management, Management & Leadership) books. You can easily purchase or rent Waiter & Waitress Wait Staff Training Handbook A Complete Guide to The Proper Steps in Service Revised 2nd Edition: A Complete Guide to the Proper Steps in Service (Paperback) from BooksRun, along with many other new and used Hospitality, Travel & Tourism books and textbooks. And, if you're looking to sell your copy, our current buyback offer is $0.68.

Description

Packed with new information, the revised edition of this best-selling manual was designed for use by all food service serving staff members. The guide covers all aspects of customer service for the positions of host, waiter or waitress, head waiter, captain, and bus person. Step-by-step instructions cover hosting, seating guests, taking/filling orders, loading/unloading trays, table side service, setting an elegant table, folding napkins, promoting specials, upselling, handling problems, difficult customers, tips and taxes, and handling the check and money.

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