Sell, buy or rent Anders Gustafsson textbooks

Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation

by Matthew D. Johnson, Anders Gustafsson
ISBN-13: 9780470448212
ISBN-10: 0470448210
Edition: 1
Publication date: 2003
Publisher: Jossey-Bass
Format: Paperback 208 pages

Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation

by Michael D. Johnson, Anders Gustafsson
ISBN-13: 9780787961565
ISBN-10: 0787961566
Edition: 1
Publication date: 2003
Publisher: Jossey-Bass
Format: Hardcover 224 pages

Competing in a Service Economy: How to Create a Competitive Advantage Through Service Development and Innovation (University of Michigan Business sch

by Anders Gustafsson, Michael D. Johnson, Robert E. Quinn
ISBN-13: 9780787970673
ISBN-10: 0787970670
Publication date: 2003
Publisher: Jossey-Bass
Format: Digital 208 pages

INVOLVING CUSTOMERS IN NEW SERVICE DEVELOPMENT (Technology Management)

by Anders Per Jonas Bo & G Magnusson Peter
ISBN-13: 9781911299714
ISBN-10: 1911299719
Publication date: 2006
Publisher: Imperial College Press
Format: Paperback 332 pages

New Service Development and Innovation in the New Economy

by Bo Edvardsson, Anders Gustafsson, Michael D. Johnson, Bodil Sanden
ISBN-13: 9789144015590
ISBN-10: 9144015593
Publication date: 2016
Publisher: Professional Pub Service
Format: Paperback 228 pages

Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System

by Matthew D. Johnson, Anders Gustafsson
ISBN-13: 9780787953102
ISBN-10: 0787953105
Edition: 1
Publication date: 2000
Publisher: Jossey-Bass
Format: Hardcover 144 pages

Service Innovation

by Anders Gustafsson, Per Kristensson, Gary R. Schirr, Lars Witell
ISBN-13: 9781631574955
ISBN-10: 1631574957
Publication date: 2016
Publisher: Business Expert Press
Format: Paperback 174 pages

Conjoint Measurement: Methods and Applications

by Anders Gustafsson, Andreas Herrmann, Frank Huber
ISBN-13: 9783540714033
ISBN-10: 3540714030
Edition: 4th
Publication date: 2007
Publisher: Springer
Format: Hardcover 380 pages