9781911635161-1911635166-Service Management Principles for Hospitality & Tourism

Service Management Principles for Hospitality & Tourism

ISBN-13: 9781911635161
ISBN-10: 1911635166
Edition: 3rd edition
Author: Jay Kandampully
Publication date: 2019
Publisher: Goodfellow Publishers Limited
Format: Paperback 344 pages
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Book details

ISBN-13: 9781911635161
ISBN-10: 1911635166
Edition: 3rd edition
Author: Jay Kandampully
Publication date: 2019
Publisher: Goodfellow Publishers Limited
Format: Paperback 344 pages

Summary

Service Management Principles for Hospitality & Tourism (ISBN-13: 9781911635161 and ISBN-10: 1911635166), written by authors Jay Kandampully, was published by Goodfellow Publishers Limited in 2019. With an overall rating of 3.5 stars, it's a notable title among other Hospitality, Travel & Tourism (Industries, Customer Relations, Processes & Infrastructure) books. You can easily purchase or rent Service Management Principles for Hospitality & Tourism (Paperback) from BooksRun, along with many other new and used Hospitality, Travel & Tourism books and textbooks. And, if you're looking to sell your copy, our current buyback offer is $3.43.

Description

Guides managers to a new perspective that sees hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers needs within the context of personal relationships and experience.

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