Raving Fans: A Revolutionary Approach to Customer Service
ISBN-13:
9780739309537
ISBN-10:
0739309536
Edition:
Abridged
Author:
Kenneth Blanchard, Sheldon Bowles, Rick Adamson, Kate Borges, John Mollard
Publication date:
2004
Publisher:
Random House Audio
Format:
Audio CD
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Book details
ISBN-13:
9780739309537
ISBN-10:
0739309536
Edition:
Abridged
Author:
Kenneth Blanchard, Sheldon Bowles, Rick Adamson, Kate Borges, John Mollard
Publication date:
2004
Publisher:
Random House Audio
Format:
Audio CD
Summary
Raving Fans: A Revolutionary Approach to Customer Service (ISBN-13: 9780739309537 and ISBN-10: 0739309536), written by authors
Kenneth Blanchard, Sheldon Bowles, Rick Adamson, Kate Borges, John Mollard, was published by Random House Audio in 2004.
With an overall rating of 4.1 stars, it's a notable title among other
Management
(Management & Leadership, Systems & Planning, Entrepreneurship, Small Business & Entrepreneurship, Customer Relations, Processes & Infrastructure) books. You can easily purchase or rent Raving Fans: A Revolutionary Approach to Customer Service (Audio CD, Used) from BooksRun,
along with many other new and used
Management
books
and textbooks.
And, if you're looking to sell your copy, our current buyback offer is $0.31.
Description
Note: This is an Audiobook (Audio CD) and does not include actual book.
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.
America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
Told in the parable style of The One Minute Manager, RAVING FANS uses a brilliantly simple and charming story to teach listeners how to define vision, learn what a customer really wants, institute effective systems, and make Raving Fan Service a constant feature--not just another program of the month.
America is in the midst of a service crisis that has left a wake of disillusioned customers from coast to coast. RAVING FANS includes startling tips and innovative techniques that can help anyone create a revolution in any workplace--and turn their customers into raving, spending fans.
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