Management: Meeting and Exceeding Customer Expectations
ISBN-13:
9780538844963
ISBN-10:
0538844965
Edition:
6
Author:
Warren R. Plunkett, Raymond Attner
Publication date:
1997
Publisher:
Cengage Learning
Format:
Hardcover
880 pages
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Book details
ISBN-13:
9780538844963
ISBN-10:
0538844965
Edition:
6
Author:
Warren R. Plunkett, Raymond Attner
Publication date:
1997
Publisher:
Cengage Learning
Format:
Hardcover
880 pages
Summary
Management: Meeting and Exceeding Customer Expectations (ISBN-13: 9780538844963 and ISBN-10: 0538844965), written by authors
Warren R. Plunkett, Raymond Attner, was published by Cengage Learning in 1997.
With an overall rating of 3.8 stars, it's a notable title among other
Decision-Making & Problem Solving
(Management & Leadership, Management, Decision Making, Business Skills) books. You can easily purchase or rent Management: Meeting and Exceeding Customer Expectations (Hardcover) from BooksRun,
along with many other new and used
Decision-Making & Problem Solving
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And, if you're looking to sell your copy, our current buyback offer is $0.51.
Description
The central theme of the sixth edition is meeting and exceeding customer expectations by integrating a customer first theme into each of the basic management concepts. The new edition also discusses the contemporary management issues of quality, ethics, global applications, leadership, and diversity.
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