ITIL 4: Direct, Plan and Improve (ITIL 4 Managing Professional)

Product Description
Part of the Managing Professional series, this publication provides higher-level guidance, following ITIL 4 Foundation. It is ideal for IT professionals who are responsible for managing the direction and strategy of their IT team or organisation. This publication helps you understand the Direct, Plan and Improve module towards Managing Professional, as well as provide daily expert reference guidance for day-to-day problems.
About the Author
Privatized from HMSO in 1996, TSO has a 200-year inheritance of secure, no-fail delivery to Her Majesty's Government and Parliament and it is the largest publisher in the UK by volume, publishing over 15,000 titles a year.