How can we help?
Shipping & Tracking
A selection of articles about shipping a buyback order to us, or choosing shipping for your purchase order. We have gathered most relevant inquiries regarding tracking and troubleshooting your order deliveries.
- Can I pick up the package personally?
- What packaging do you use?
- Can I print one label and put it on several boxes?
- Can I expedite my shipping?
- My books weigh more than estimated; how do I get a new label?
- My package was delivered to a parcel locker, what should I do?
- I did not receive my order, what do I do?
- Do you ship books to prisons and other types of correctional facilities?
- What shipping options do you have?
- Do you ship books internationally?
- I entered an incorrect address for my purchase/rental order. Can I change it?
- What should I do if I haven't received the purchase/rental order?
Still have questions?
We are here to help!