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Shipping & Tracking
A selection of articles about shipping a buyback order to us, or choosing shipping for your purchase order. We have gathered most relevant inquiries regarding tracking and troubleshooting your order deliveries.
- Can I still ship my buyback order even though I missed the 14-day window?
- How do I send my buyback order to you?
- I entered an incorrect address for my purchase/rental order. Can I change it?
- My books weigh more than estimated; how do I get a new label?
- What happens if I sent the wrong book instead of the one initially quoted?
- Can I pick up the package personally?
- My package was delivered to a parcel locker, what should I do?
- Can you include a note/message with the shipment?
- Can I ship an order to somebody else?
- Can I use a drop-off box?
- What packaging do you use?
- Can I expedite my shipping?
- Can I print one label and put it on several boxes?
- Do you ship books internationally?
- What shipping options do you have?
- What should I do if I haven't received the purchase/rental order?
- Will I be paid the insurance if my buyback is lost?
- Can I switch mail carriers after placing a buyback order?
- Can I use another mail carrier for my buyback order?
- Can I sell my books to you if I live outside the US ?
- I did not receive my order, what do I do?
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