No, we do not recommend using mailboxes or drop boxes for sending your buyback or returning rental packages.
Using a drop box may delay processing and scanning of your return. This can lead to:
Late shipment fees on rentals
Canceled buyback orders
Lost tracking information
To ensure a smooth sending process, follow these steps:
Visit your local postal facility (e.g., USPS, UPS, FedEx, depending on your label).
Hand the package to a postman and request a scanned receipt for tracking purposes.
Keep the tracking number until your return is confirmed in your account or in the order details.
Track the status of your buyback or rental return anytime by logging into your account (if necessary) or visiting the order details pages.
Related Questions:
Can I drop the package off?
