Sell, buy or rent Susan Hash textbooks

9781932558029-1932558020-Call Center Agent Motivation and Compensation: The Best of Call Center Management Review, Second Edition
9781932558029-1932558020-Call Center Agent Motivation and Compensation: The Best of Call Center Management Review, Second Edition

Call Center Agent Motivation and Compensation: The Best of Call Center Management Review, Second Edition

by Brad Cleveland, Susan Hash
ISBN-13: 9781932558029
ISBN-10: 1932558020
Edition: 2nd
Publication date: 2004
Publisher: Call Center Press
Format: Paperback 184 pages
9780965909365-0965909360-Call Center Forecasting and Scheduling : The Best of Call Center Management Review
9780965909365-0965909360-Call Center Forecasting and Scheduling : The Best of Call Center Management Review

Call Center Forecasting and Scheduling : The Best of Call Center Management Review

by Brad Cleveland, Susan Hash, Editors
ISBN-13: 9780965909365
ISBN-10: 0965909360
Publication date: 2001
Publisher: Call Center Press
Format: Paperback 104 pages
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9781932558036-1932558039-Call Center Recruiting and New-Hire Training: The Best of Call Center Management Review, Second Edition
9781932558036-1932558039-Call Center Recruiting and New-Hire Training: The Best of Call Center Management Review, Second Edition

Call Center Recruiting and New-Hire Training: The Best of Call Center Management Review, Second Edition

by Brad Cleveland, Susan Hash
ISBN-13: 9781932558036
ISBN-10: 1932558039
Edition: 2nd
Publication date: 2004
Publisher: Call Center Press
Format: Paperback 204 pages
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