Sell, buy or rent Réal Bergevin textbooks

Call Centers For Dummies

by Real Bergevin, Afshan Kinder, Winston Siegel, Bruce Simpson
ISBN-13: 9780470677438
ISBN-10: 0470677430
Edition: 2
Publication date: 2010
Publisher: For Dummies
Format: Paperback 384 pages

Professionell telefonieren für Dummies Das Pocketbuch (German Edition)

by Réal Bergevin, Karen Leland, Keith Bailey
ISBN-13: 9783527705719
ISBN-10: 3527705716
Edition: 1
Publication date: 2009
Publisher: Wiley-VCH
Format: Paperback 128 pages

23 Steps to an Effective Call Centre: A Complete Model of Call Centre Operations to Assist Businesses in Reaching Their Goals

by Réal Bergevin
ISBN-13: 9780968749203
ISBN-10: 0968749208
Publication date: 2000
Publisher: NuComm Solutions, Inc.
Format: Paperback 114 pages

Call Centers For Dummies

by Real Bergevin
ISBN-13: 9780470835494
ISBN-10: 0470835494
Edition: 1
Publication date: 2005
Publisher: For Dummies
Format: Paperback 362 pages