Sell, buy or rent Julia Mayben textbooks
Call Center Recruiting and New Hire Training
by
Greg Levin, Laurie Solomom, Ann Smith, Wanda Sitzer, Leslie Hansen Harp, Julia Mayben, Anita O'Hara, Bette Mock, Dan Lowe, Mark Craig, Jennifer Wilber
ISBN-13: 9780970950703
ISBN-10: 0970950705
Publication date: 2001
Publisher:
ICMI Press (International Cust
Format:
Paperback
160 pages
Call Center Management on Fast Forward: Succeeding in Today's Dynamic Inbound Environment (1st Edition)
by
Brad Cleveland, Julia Mayben
ISBN-13: 9780965909303
ISBN-10: 0965909301
Publication date: 1999
Publisher:
Call Center Pr
Format:
Paperback
280 pages