Sell, buy or rent Jeff Toister textbooks
The Service Culture Handbook: A Step-by-Step Guide to Getting Your Employees Obsessed with Customer Service
by
Jeff Toister
ISBN-13: 9780692842003
ISBN-10: 0692842004
Publication date: 2017
Publisher:
Toister Performance Solutions
Format:
Paperback
188 pages
Customer Service Tip of the Week: Over 52 ideas and reminders to sharpen your skills
by
Jeff Toister
ISBN-13: 9780692154144
ISBN-10: 0692154140
Publication date: 2018
Publisher:
Toister Performance Solutions
Format:
Paperback
168 pages
The Guaranteed Customer Experience: How to Win Customers by Keeping Your Promises
by
Jeff Toister
ISBN-13: 9780578824949
ISBN-10: 0578824949
Publication date: 2021
Publisher:
Toister Performance Solutions
Format:
Paperback
184 pages
Getting Service Right: Overcoming the Hidden Obstacles to Outstanding Customer Service
by
Jeff Toister
ISBN-13: 9780578433363
ISBN-10: 0578433362
Publication date: 2019
Publisher:
Toister Performance Solutions
Format:
Paperback
228 pages
Service Failure: The Real Reasons Employees Struggle With Customer Service and What You Can Do About It
by
Jeff Toister
ISBN-13: 9780814431993
ISBN-10: 0814431992
Publication date: 2012
Publisher:
Amacom Books
Format:
Paperback
202 pages