Sell, buy or rent Bo Edvardsson textbooks
Quality of Service: Making It Really Work (Quality in Action)
by
Bo Edvardsson, Bertil Thomasson, John Ovretveit
ISBN-13: 9780077079499
ISBN-10: 0077079493
Publication date: 1994
Publisher:
McGraw-Hill
Format:
Hardcover
293 pages
Service Quality
by
Stephen Brown, Evert Gummesson, Bo Edvardsson, Bengtove Gustavsson
ISBN-13: 9780669211528
ISBN-10: 0669211524
Edition: 0
Publication date: 1998
Publisher:
Lexington Books
Format:
Hardcover
350 pages
INVOLVING CUSTOMERS IN NEW SERVICE DEVELOPMENT (Technology Management)
by
Anders Per Jonas Bo & G Magnusson Peter
ISBN-13: 9781911299714
ISBN-10: 1911299719
Publication date: 2006
Publisher:
Imperial College Press
Format:
Paperback
332 pages
New Service Development and Innovation in the New Economy
by
Bo Edvardsson, Anders Gustafsson, Michael D. Johnson, Bodil Sanden
ISBN-13: 9789144015590
ISBN-10: 9144015593
Publication date: 2016
Publisher:
Professional Pub Service
Format:
Paperback
228 pages
Business Transformation for a Sustainable Future (The Principles for Responsible Management Education Series)
by
Samuel Sebhatu, Bo Enquist, Bo Edvardsson
ISBN-13: 9781032037431
ISBN-10: 1032037431
Edition: 1
Publication date: 2021
Publisher:
Routledge
Format:
Hardcover
232 pages
Values-based Service for Sustainable Business: Lessons from IKEA (Routledge Studies in Management, Organizations and Society)
by
Bo Edvardsson
ISBN-13: 9780415620390
ISBN-10: 0415620392
Edition: 1
Publication date: 2008
Publisher:
Routledge
Format:
Paperback
144 pages
Values-based Service for Sustainable Business: Lessons from IKEA (Routledge Studies in Management, Organizations and Society)
by
Bo Edvardsson, Bo Enquist
ISBN-13: 9780415458535
ISBN-10: 0415458536
Edition: 1
Publication date: 2008
Publisher:
Routledge
Format:
Hardcover
144 pages