Financial Services Technology: Processes, Architecture, and Solutions, 2nd Edition

Financial Services Technology, Second Edition explains how banks and financial institutions use technology and explores how fintech companies are revolutionizing the financial services industry. It examines innovation areas and emerging technologies, including digital currencies, blockchain, artificial intelligence, and mobile payments. Key concepts related to cybersecurity, operational risk, and regulation are reviewed in the context of how they impact financial institutions and fintech companies. This book will serve as a valuable reference for industry professionals and as a learning guide for students and newcomers to the industry.

TABLE OF CONTENTS

Chapter 1 Introduction

PART 1 FOUNDATIONS

• Chapter 2 Business Process Management
• Chapter 3 Solution Architecture
• Chapter 4 Technology Solution Delivery
• Chapter 5 Technology Infrastructure and Operations

• Chapter 6 Banking Contexts
• Chapter 7 Deposits and Cash Management
• Chapter 8 Lending and Debt Collection
• Chapter 9 Payments
• Chapter 10 Trade Services and Finance
• Chapter 11 Treasury and Foreign Exchange
• Chapter 12 Treasury Derivatives

• Chapter 13 Capital Markets Contexts
• Chapter 14 Exchanges and Execution Venues
• Chapter 15 Financial Markets Intermediaries

• Chapter 16 Channels and Customer Relationship Management
• Chapter 17 Cybersecurity
• Chapter 18 Market Risk Management
• Chapter 19 Operational and Compliance Risk Management
• Chapter 20 Innovation