Personalising public services: Understanding the personalisation narrative
ISBN-13:
9781847427595
ISBN-10:
1847427596
Edition:
First
Author:
Publication date:
2011
Publisher:
Policy Press
Format:
Paperback
216 pages
FREE US shipping
Book details
ISBN-13:
9781847427595
ISBN-10:
1847427596
Edition:
First
Author:
Publication date:
2011
Publisher:
Policy Press
Format:
Paperback
216 pages
Summary
Personalising public services: Understanding the personalisation narrative (ISBN-13: 9781847427595 and ISBN-10: 1847427596), written by authors
, was published by Policy Press in 2011.
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Description
Personalisation - the idea that public services should be tailored to the individual, with budgets devolved to the service user or frontline staff - is increasingly seen as the future of the welfare state. This book focuses on how personalisation evolved as a policy narrative and has mobilised such wide-ranging political support. It will be a valuable resource for undergraduate and postgraduate students in public policy and social policy and for researchers and practitioners working in related fields.
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