Peer Support Fundamentals: Ask, Listen, Encourage, Follow-Up

"Peer Support Fundamentals: Ask, Listen, Encourage, Follow-Up is a hands-on workbook covering the principles, basic knowledge, and essential peer support skills needed to best support coworkers in mental and emotional distress. Each chapter includes powerful and engaging activities that can be used individually or in a group process to help explore, reinforce and deepen understanding of the concepts presented in the book. This workbook can be used as initial peer support team training or as ongoing training for existing teams. Well-trained and skilled peer support teams can elevate a work groups expectation of wellbeing. Peer support can decrease the unnecessary suffering of coworkers while also giving peer team members a greater sense of purpose. Topics include: building and maintaining trust, informal and formal peer support, guiding Principles of Peer Support, what peer support IS and IS NOT, listening, talking, and intervening skills, team member health and resilience, recognizing invitations to peer support and much more"--