Intercultural Competency: Learning, Communicating, and Serving

The anthology Intercultural Competency: Learning, Communicating, and Serving helps students become engaged and culturally competent communicators.

The selected readings illustrate key concepts and perspectives in intercultural communication that assist students in gaining entrée into small group discussions and activities. Specifically, they serve as jumping off points for in-class discussions on specific target topics, skills, and strategies.

The material addresses both verbal and non-verbal communication, as well as cultural identity and perspectives. Students learn how culture affects conflict and negotiation, as well as how cultural identity, cultural perspectives, and communication styles come into play in health, education, tourism, and business settings.

Intercultural Competency: Learning, Communicating, and Serving is ideal for introductory intercultural communication courses. Designed for undergraduates, and with a focus on interpersonal communication, the reader also is a useful learning resource for study abroad programs.

Robert S. Littlefield (Ph.D., speech communication, University of Minnesota) is a professor of communication at North Dakota State University, where he serves as the Director of the Institute for the Study of Cultural Diversity.

Jenna Currie-Mueller (M.S. speech communication, North Dakota State University) is the intercultural communication course director at NDSU. Serving as an assistant editor of Communication Studies, she is enrolled in the NDSU doctoral program in communication.

Nadene N. Vevea (Ph.D., communication, North Dakota State University) is an assistant professor in the communication studies program at Central Washington University.

Noor Ghazal-Aswad (M.Sc Engineering Systems Management) is pursuing a master’s degree in speech communication at North Dakota State University and is a research assistant at the Institute for the Study of Cultural Diversity.