The Hospital Executive's Guide to Emergency Department Management, Second Edition

The January 2014 Affordable Care Act (ACA) rollout will impact your hospital s EDs for years to come. The Hospital Executive's Guide to Emergency Department Management, a best-selling book now in its second edition, offers effective strategies and solutions to help you meet the challenges your ED faces in the post-ACA healthcare climate.

In this timely new book, you will find refined tactics for dealing with increased patient flow, efficiently handling the needs of special populations, crafting models of compensation and physician employment, and much more. The authors of this book, Kirk B. Jensen, MD, MBA, FACEP, and Daniel Kirkpatrick, MHA, FACHE, have worked within countless hospital systems over many years with the sole purpose of improving ED performance, quality of care, and the bottom line.

The Hospital Executive's Guide to Emergency Department Management, Second Edition, is an essential resource for ED executives determined to remain financially sustainable while incorporating new models of reimbursement, compensation, and physician employment in the era of healthcare reform.

Key new topics include:

- A new chapter discussing the ACA's impact on the provision of emergency services
- A new chapter presenting considerations and strategies for managing the needs of special ED patient groups, including psychiatric and geriatric populations

The essential road map to operational excellence in your ED!

Take a look at the table of contents:

Chapter 1: A Design for Operational Excellence
Chapter 2: Leadership
Chapter 3: Affordable Care Act Impact What Healthcare Reform Means for the ED
Chapter 4: The Impact of Specialized Groups and Populations on the ED
Chapter 5: Fielding Your Best Team
Chapter 6: Improving Patient Flow
Chapter 7: Ensuring Patient Satisfaction
Chapter 8: Implementing the Plan
Chapter 9: Culture and Change Management
Chapter 10: Patient Safety and Risk Reduction
Chapter 11: The Role and Necessity of the Dashboard
Chapter 12: Physician Compensation: Productivity-Based Systems
Chapter 13: Billing, Coding, and Collections
Chapter 14: The Business Case