Great Customer Connections: Simple Psychological Techniques That Guarantee Exceptional Service
ISBN-13:
9781614342601
ISBN-10:
1614342601
Author:
Richard S. Gallagher
Publication date:
2011
Publisher:
Booklocker.com
Format:
Paperback
252 pages
FREE US shipping
Book details
ISBN-13:
9781614342601
ISBN-10:
1614342601
Author:
Richard S. Gallagher
Publication date:
2011
Publisher:
Booklocker.com
Format:
Paperback
252 pages
Summary
Great Customer Connections: Simple Psychological Techniques That Guarantee Exceptional Service (ISBN-13: 9781614342601 and ISBN-10: 1614342601), written by authors
Richard S. Gallagher, was published by Booklocker.com in 2011.
With an overall rating of 4.1 stars, it's a notable title among other
books. You can easily purchase or rent Great Customer Connections: Simple Psychological Techniques That Guarantee Exceptional Service (Paperback) from BooksRun,
along with many other new and used
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And, if you're looking to sell your copy, our current buyback offer is $0.32.
Description
Good customer service might seem like a matter of attitude, but with a little knowledge of basic behavioral psychology, any service rep or team can dramatically improve service quality. Great Customer Connections presents a step-by-step program that takes proven psychological principles and turns them into easy-to-apply practices - so each customer interaction becomes a peak experience.
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