CMQ/OE Exam Secrets Study Guide: CMQ/OE Test Review for the Certified Manager of Quality/Organizational Excellence Exam

***Includes Practice Test Questions***

Get the test prep help you need to be successful on the CMQ/OE test.

The Certified Manager of Quality/Organizational Excellence (CMQ/OE) exam is extremely challenging and thorough test preparation is essential for success. CMQ/OE Exam Secrets Study Guide is the ideal prep solution for anyone who wants to pass the CMQ/OE exam.

Not only does it provide a comprehensive guide to the CMQ/OE exam as a whole, it also provides practice test questions as well as detailed explanations of each answer.

CMQ/OE Exam Secrets Study Guide includes:

• A thorough overview of the Certified Manager of Quality/Organizational Excellence Exam
• A complete breakdown of leadership concepts
• A detailed study of strategic plan development and deployment
• An examination of management elements and methods
• An in-depth look at quality management tools
• An analysis of customer-focused organizations
• A full guide to supply chain management
• An extensive overview of training and development
• Comprehensive practice questions with detailed answer explanations

It's filled with the critical information you'll need in order to do well on the test the concepts, procedures, principles, and vocabulary that the American Society for Quality (ASQ) expects you to have mastered before sitting for the exam.

The Leadership section covers:

• Organizational structure
• Organizational culture
• Manager responsibilities
• Conflict
• Team charter

The Strategic Plan Development and Deployment section covers:

• Strategic plan
• Strategic planning model
• SWOT analysis
• Five competitive forces
• Legal and regulatory factors

The Management elements and methods section covers:

• Principles of management
• Management styles
• Hiring new employees
• Performance evaluations
• Quality department functions

The Quality management tools section covers:

• Total quality management
• Budgets types
• Communication
• Quality planning
• Benchmarking

The Customer-Focused Organizations section covers:

• Employee surveys
• Employee training
• Gathering customer feedback
• Customer retention
• Conflict resolution

The Supply Chain Management section covers:

• Evaluating a supplier's manufacturing process
• Supplier performance metrics
• Supplier quality audits
• Supplier certification process
• Strategic alliances

The Training and Development section covers:

• Training plans
• Environmental factors
• Training resources
• Principles of learning
• Classical training tools

These sections are full of specific and detailed information that will be key to passing the CMQ/OE exam. Concepts and principles aren't simply named or described in passing, but are explained in detail. The guide is laid out in a logical and organized fashion so that one section naturally flows from the one preceding it. Because it's written with an eye for both technical accuracy and accessibility, you will not have to worry about getting lost in dense academic language.

Any test prep guide is only as good as its practice questions and answers, and that's another area where our guide stands out. Our test designers have provided scores of test questions that will prepare you for what to expect on the actual CMQ/OE exam. Each answer is explained in depth, in order to make the principles and reasoning behind it crystal clear.