Crisis Communication (SAGE Benchmarks in Communication)

Crisis communication is a rapidly evolving field which is producing an increasing amount of research globally. The study of crisis communication is of interest to scholars and researchers from across the board of disciplines; such as in public relations, corporate communication, organizational communication, health communication, rhetoric, marketing, and information sciences. Because communication is instrumental to all phases of a crisis, the term captures a broad range of aspects: pre-crisis, the crisis response, and post-crisis. For the first time, the most influential papers on this multidisciplinary and complex topic have been brought together in this 4-volume major work, which also includes an introductory chapter to the work, written by editor Timothy Coombs.

Volume One: Origins of Crisis Communication

Volume Two: Theory Development in Crisis Communication

Volume Three: Crisis Communication Connects with Other Strategic Communication Fields

Volume Four: Crisis Communication Evolves: Digital Channels, Globalization, and Critiques