Practical Floor Supervision: A Hands-On Guide For Warehouse Supervisors

Learning Curve? Learning Mt. Everest!I was completely lost during my first week. To tell the truth, I could barely find the bathrooms. Completing my first startup meeting was a major milestone. Knowing what I was supposed to do and being able to do it well took months. Let me tell you why. Being a supervisor is tough. The supervisor is between the people and the business, and has to know all the processes and systems inside and out. He answers to the managers and the employees. He is responsible for the success of part of the building. He has to manage safety, quality, productivity, and delivery. And yet too often no one trains the new supervisor. He gets a computer, some shadowing, and is left to figure it out.That was me. When I was new, I trained by shadowing a Seasoned Veteran Supervisor. He was great and answered all my questions, but I was a little overwhelmed with all the things to remember and how to do them. How was I supposed to get it all done? I wish I'd had this book to tell me what I was getting into and how to do it. I would have been so much more effective, so much more quickly.Practical Floor Supervision covers essentials like how to think about the daily job and how to work well with warehouse employees. It talks about what priorities to have and why, how to organize a shift and staff to your work, proven tips and techniques for being productive, and other management basics like a coaching employees and dealing with tough conversations. These are techniques learned from working at major retailers and e-commerce distribution centers.It will help the new supervisor get up to speed much faster than just by watching. It answers questions that might not have come up during the onboarding slideshow. It puts the entire job into context and helps identify the tough parts and how to manage them. And it's small enough to carry around or keep at the office as a reference.Experienced supervisors have told me that they learned from this book. New supervisors should read this before they start the job. Ops Managers and Site Managers can use it as a reference for development. Your supervisors are critical to your success - why leave their success up to chance?Pick up a copy, and if you don't get ten times the price in benefit, return it and let me know.