Brilliant Service is the Bottom Line
ISBN-13:
9780979403606
ISBN-10:
097940360X
Author:
Simon T Bailey, Caroline Bartholomew
Publication date:
2007
Publisher:
Dreamtree Productions, Inc
Format:
Paperback
44 pages
FREE US shipping
Book details
ISBN-13:
9780979403606
ISBN-10:
097940360X
Author:
Simon T Bailey, Caroline Bartholomew
Publication date:
2007
Publisher:
Dreamtree Productions, Inc
Format:
Paperback
44 pages
Summary
Brilliant Service is the Bottom Line (ISBN-13: 9780979403606 and ISBN-10: 097940360X), written by authors
Simon T Bailey, Caroline Bartholomew, was published by Dreamtree Productions, Inc in 2007.
With an overall rating of 3.8 stars, it's a notable title among other
books. You can easily purchase or rent Brilliant Service is the Bottom Line (Paperback) from BooksRun,
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Description
Let's put the truth on the table: Poor service is pandemic in business today and most organizations - and their products and services - have become commodities. So how can you differentiate yourself in a crowded marketplace in a Nano-speed world? By consistently giving customers a Brilliant Service experience. Quite simply, Brilliant Service is the bottom line. Not only is it your primary point of differentiation and the critical factor in creating cult-like customer loyalty, it also has a provden, direct impact on financial results. Stop doing customer service and start creating genuinely memorable, transformational customer experiences.
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