The Service Systems Toolbox
ISBN-13:
9780956830708
ISBN-10:
0956830706
Author:
John Bicheno
Publication date:
2011
Publisher:
Picsie Books
Format:
Paperback
352 pages
FREE US shipping
Book details
ISBN-13:
9780956830708
ISBN-10:
0956830706
Author:
John Bicheno
Publication date:
2011
Publisher:
Picsie Books
Format:
Paperback
352 pages
Summary
The Service Systems Toolbox (ISBN-13: 9780956830708 and ISBN-10: 0956830706), written by authors
John Bicheno, was published by Picsie Books in 2011.
With an overall rating of 4.4 stars, it's a notable title among other
books. You can easily purchase or rent The Service Systems Toolbox (Paperback) from BooksRun,
along with many other new and used
books
and textbooks.
And, if you're looking to sell your copy, our current buyback offer is $0.3.
Description
A book on lean service and office improvement, this is an update of The Lean toolbox for Service Systems but incorporates Lean Thinking, Systems Thinking and Design Thinking. It contains sections on philosophy and description of the most practical tools.A strong features is the contingency approach - different approaches for different service and administration situations. The earlier edition enjoyed strong sales in the UK and USA.
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