After the Quality Audit: Closing the Loop on the Audit Process

A detailed explanation of the quality audit process extending the discussion into the areas of initiating corrective and preventive actions after the problems have been diagnosed. Quality management specialists Russell and Regel guide the reader through problem reporting and into the areas of process definition, tracking, initiating corrective action, effective audit program follow up and management, and troubleshooting in unfriendly environments. The appendices include helpful checklists for auditing quality systems, auditor qualification criteria, and program management. Annotation c. by Book News, Inc., Portland, Or.