Managing Front Office Operations
ISBN-13:
9780866120616
ISBN-10:
0866120610
Edition:
3rd
Author:
Michael L. Kasavana, Ann Halm, Richard M. Brooks
Publication date:
1991
Publisher:
Educational Institute of the A
Format:
Hardcover
435 pages
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Book details
ISBN-13:
9780866120616
ISBN-10:
0866120610
Edition:
3rd
Author:
Michael L. Kasavana, Ann Halm, Richard M. Brooks
Publication date:
1991
Publisher:
Educational Institute of the A
Format:
Hardcover
435 pages
Summary
Managing Front Office Operations (ISBN-13: 9780866120616 and ISBN-10: 0866120610), written by authors
Michael L. Kasavana, Ann Halm, Richard M. Brooks, was published by Educational Institute of the A in 1991.
With an overall rating of 4.4 stars, it's a notable title among other
books. You can easily purchase or rent Managing Front Office Operations (Hardcover) from BooksRun,
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Description
Hospitality students and front office managers and staff members will learn how to organize, perform, and evaluate hotelfront office functions. Relationships between departments, technological advances, and front office tools are explained in chapters on areas such as reservations, front office accounting, and human resources. Although the book concentrates on many technical aspects of front office management, it also emphasizes the importance of guest service.
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