9780814470282-0814470289-Best Practices in Customer Service

Best Practices in Customer Service

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ISBN-13: 9780814470282
ISBN-10: 0814470289
Edition: 1
Author: Ron Zemke, John A. Woods
Publication date: 1998
Publisher: Amacom Books
Format: Paperback 414 pages
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Book details

ISBN-13: 9780814470282
ISBN-10: 0814470289
Edition: 1
Author: Ron Zemke, John A. Woods
Publication date: 1998
Publisher: Amacom Books
Format: Paperback 414 pages

Summary

Best Practices in Customer Service (ISBN-13: 9780814470282 and ISBN-10: 0814470289), written by authors Ron Zemke, John A. Woods, was published by Amacom Books in 1998. With an overall rating of 4.2 stars, it's a notable title among other books. You can easily purchase or rent Best Practices in Customer Service (Paperback) from BooksRun, along with many other new and used books and textbooks. And, if you're looking to sell your copy, our current buyback offer is $0.49.

Description

A collection of advice from customer service experts covers such topics as customer retention, service recovery, and providing customer service on the Internet

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