The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Participant's Workbook
ISBN-13:
9780787973568
ISBN-10:
0787973564
Edition:
1
Author:
Melvin L. Silberman, Freda Hansburg
Publication date:
2004
Publisher:
Pfeiffer
Format:
Paperback
24 pages
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Book details
ISBN-13:
9780787973568
ISBN-10:
0787973564
Edition:
1
Author:
Melvin L. Silberman, Freda Hansburg
Publication date:
2004
Publisher:
Pfeiffer
Format:
Paperback
24 pages
Summary
The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Participant's Workbook (ISBN-13: 9780787973568 and ISBN-10: 0787973564), written by authors
Melvin L. Silberman, Freda Hansburg, was published by Pfeiffer in 2004.
With an overall rating of 3.9 stars, it's a notable title among other
books. You can easily purchase or rent The 60-Minute Active Training Series: How to Resolve Conflict Effectively, Participant's Workbook (Paperback) from BooksRun,
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Description
Too often, in situations of conflict, people seek victory rather than agreement. Resolving conflict successfully means taking a different approach where both parties benefit—creating a win-win situation. How to Resolve Conflict Effectively, Participant’s Workbook from the popular 60-Minute Active Training Series offers you an effective, yet brief program that will teach you the skills needed to successfully resolve conflict and create win-win situations. Specifically, you will learn how to
- Get tension right out on the table
- Figure out what’s bothering the other person
- Communicate the real, underlying concerns
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