Business Communication

Business Communication goes "back to the basics" to teach you the fundamentals of successful, effective business communication in an accessible, engaging style and format. In addition to a thorough review of business English rules and concepts, readers also learn how to improve their oral, nonverbal, and written communication skills in their business environment. Numerous exercises at the end of each chapter allow you to review and practice these skills, and examples of both good and bad business writing appear throughout the book to help you create your own "good" memos and documents. A new chapter shows how to use the Internet and other office technologies to enhance your communication power in today's rapidly evolving workplace.