Elements of Mediation

This is a basic guide to the practice of successful dispute resolution through mediation - a process that seeks to settle disputes in a non-adversarial and nonjudicial way. Mediation is a growing method of problem resolution in divorce, family, and other life cycle events. This practical book is designed for use by novices as well as by people with more experience resolving disputes, and will be useful not only for people preparing for careers in mediation, counseling, or the law, but also for teachers, landlords, tenants, corporate managers, union supervisors, police officers, real estate agents, and any of a wide variety of others who find themselves needing to resolve conflicts as part of their job.