Bundle: The Administrative Professional: Technology & Procedures, Spiral Bound Version, 15th + MindTap Office Technology, 1 term (6 months) Printed ... Office 2019 Introductory, Loose-leaf Version

About the Author
Dianne S. Rankin is an author, consulting editor, and developer of instructional materials for textbooks, websites, and ancillaries for educational publishers. Dianne has taught at the high school and community college levels and continues to teach computer classes for businesses and organizations. In addition, she has first-hand experience as an administrative assistant.
Kellie A. Shumack is an associate professor of instructional technology and a department head in the College of Education at Auburn Montgomery. She has worked as an administrative assistant and has taught at the secondary, community college, and university levels. Kellie has designed numerous college courses in both the online and face-to-face environments. She has authored multiple peer-reviewed journal articles, two textbooks, and several book chapters, and she has presented at over 40 professional conferences. Kellie was awarded the 2012 Auburn Montgomery College of Education Excellence in Teaching Award, received the 2010 Delta Pi Epsilon Outstanding Doctoral Research Award, and maintains a certificate to teach online courses at the postsecondary level.
David W. Beskeen has authored or co-authored numerous successful computer books since 1992, including more than 25 titles for Course Technology. He has guided readers in mastering PowerPoint, Word, Excel, Internet Explorer, Outlook, Windows, Livemotion and other leading proprietary software packages. An expert in applied technology, Mr. Beskeen has extensive teaching and consulting experience in today�s computer technology.
Carol M. Cram is the author of more than 35 textbooks on computer applications, business communications and Internet-related subjects. Ms. Cram was also a long-time faculty member at Capilano College in North Vancouver, where she served as the Convenor of the Executive Support Program and the Program Consultant for Business and Computers in Continuing Education as well as instructor of business and computer-related courses.
Jennifer Duffy is a freelance author who lives and works in New Hampshire. She has been writing leading texts for Course Technology for more than ten years and has authored previous editions of MICROSOFT WORD ILLUSTRATED for the popular Office series. Ms. Duffy has worked successfully in the business world as a writer, editor and public relations liaison. She combines her strong business knowledge and expertise in Word with exceptional writing skills that ensure the clarity of this and each of her other books.