Behind the Screen: Content Moderation in the Shadows of Social Media
ISBN-13:
9780300235883
ISBN-10:
0300235887
Edition:
Illustrated
Author:
Sarah T. Roberts
Publication date:
2019
Publisher:
Yale University Press
Format:
Hardcover
280 pages
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Book details
ISBN-13:
9780300235883
ISBN-10:
0300235887
Edition:
Illustrated
Author:
Sarah T. Roberts
Publication date:
2019
Publisher:
Yale University Press
Format:
Hardcover
280 pages
Summary
Behind the Screen: Content Moderation in the Shadows of Social Media (ISBN-13: 9780300235883 and ISBN-10: 0300235887), written by authors
Sarah T. Roberts, was published by Yale University Press in 2019.
With an overall rating of 4.3 stars, it's a notable title among other
E-Commerce
(Processes & Infrastructure, Web Marketing, Web Development & Design, Social Media, Internet & Social Media, Social Media for Business, Communication & Media Studies, Social Sciences) books. You can easily purchase or rent Behind the Screen: Content Moderation in the Shadows of Social Media (Hardcover) from BooksRun,
along with many other new and used
E-Commerce
books
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Description
An eye-opening look at the invisible workers who protect us from seeing humanity’s worst on today’s commercial internet
Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms: enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material—sometimes thousands of items per day.
Sarah T. Roberts, an award-winning social media scholar, offers the first extensive ethnographic study of the commercial content moderation industry. Based on interviews with workers from Silicon Valley to the Philippines, at boutique firms and at major social media companies, she contextualizes this hidden industry and examines the emotional toll it takes on its workers. This revealing investigation of the people “behind the screen” offers insights into not only the reality of our commercial internet but the future of globalized labor in the digital age.
Social media on the internet can be a nightmarish place. A primary shield against hateful language, violent videos, and online cruelty uploaded by users is not an algorithm. It is people. Mostly invisible by design, more than 100,000 commercial content moderators evaluate posts on mainstream social media platforms: enforcing internal policies, training artificial intelligence systems, and actively screening and removing offensive material—sometimes thousands of items per day.
Sarah T. Roberts, an award-winning social media scholar, offers the first extensive ethnographic study of the commercial content moderation industry. Based on interviews with workers from Silicon Valley to the Philippines, at boutique firms and at major social media companies, she contextualizes this hidden industry and examines the emotional toll it takes on its workers. This revealing investigation of the people “behind the screen” offers insights into not only the reality of our commercial internet but the future of globalized labor in the digital age.
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