Administrative and Clinical Procedures for the Canadian Health Professional

This introductory text presents complete and accurate coverage of the basic skills needed to perform effectively as a health office administrative assistant in today's fast-changing work environment. Canadian examples, data, and illustrations have been integrated throughout, and the author draws on her extensive teaching and industry experience to provide real-life examples and scenarios to make key concepts come alive.
KEY TOPICS:
The Administrative Health Professional (AHP; Health and the Individual; Culture and Health; The Canadian Health-Care System; Standards and Safety in Health Care; Diagnostic Tests; Pharmacology; Communicating for Health; Scheduling Appointments; Health-Care Plans; Preparing for the Billing Process; Billing; Health Information Management; The Hospital Setting; Hospital Documents and Procedures; Order Entry; Orders for Intravenous Therapy; Orders Related to Nutrition; Orders Related to Digestion and Excretion; Orders Related to Respiration and Circulation; Orders Related to Rest and Activity
MARKET:
Designed for use in Canadian postsecondary schools, such as community and private colleges, as well as for health offices, hospitals, and other health-care facilities for related in-service programs.