Total Quality Management: An Introductory Text
ISBN-13:
9780132071192
ISBN-10:
0132071193
Edition:
First Edition
Author:
Paul James
Publication date:
1996
Publisher:
Prentice Hall
Format:
Paperback
450 pages
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Book details
ISBN-13:
9780132071192
ISBN-10:
0132071193
Edition:
First Edition
Author:
Paul James
Publication date:
1996
Publisher:
Prentice Hall
Format:
Paperback
450 pages
Summary
Total Quality Management: An Introductory Text (ISBN-13: 9780132071192 and ISBN-10: 0132071193), written by authors
Paul James, was published by Prentice Hall in 1996.
With an overall rating of 3.8 stars, it's a notable title among other
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Description
A textbook for courses in TQM, quality assurance, and quality management, covering both service and manufacturing sectors. Explains the development of general management theory and TQM, and details the five functions of TQM in organizations, looking at planning, organizing, leading, staffing, and controlling. Learning features include cases with problems, and chapter objectives, questions, and summaries, plus a glossary. For business students and professionals. Annotation c. by Book News, Inc., Portland, Or.
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