Writing & Speaking at Work: A Practical Guide for Business Communication

Designed to help business people improve their ability to write and speak with confidence at their jobs, this handy, brief, and economical book focuses on the practicalities of contemporary business communication—giving useful, concrete advice that readers can apply immediately. It eliminates unnecessary theoretical matters and gets right to the core of real, on-the-job communication, drawing from the author's many years of experience working with business and government. This 3rd edition of Writing and Speaking at Work is reader-friendly and easily accessible. Clearly organized and well-written, Writing and Speaking at Work is divided into two parts for easy understanding: Part I covers “writing” and Part II “speaking.” Other important topics include: effective e-mail, computer presentations, common-sense grammatical rules, writing for the Web, resumé preparation, and good techniques of delivery. For anyone in business who wishes to improve their writing and speaking skills.