Connecting With Customers: How to Sell, Service, and Market the Travel Product
ISBN-13:
9780130933904
ISBN-10:
0130933902
Edition:
1
Author:
Marc Mancini
Publication date:
2002
Publisher:
Pearson College Div
Format:
Paperback
160 pages
FREE US shipping
Book details
ISBN-13:
9780130933904
ISBN-10:
0130933902
Edition:
1
Author:
Marc Mancini
Publication date:
2002
Publisher:
Pearson College Div
Format:
Paperback
160 pages
Summary
Connecting With Customers: How to Sell, Service, and Market the Travel Product (ISBN-13: 9780130933904 and ISBN-10: 0130933902), written by authors
Marc Mancini, was published by Pearson College Div in 2002.
With an overall rating of 4.4 stars, it's a notable title among other
books. You can easily purchase or rent Connecting With Customers: How to Sell, Service, and Market the Travel Product (Paperback) from BooksRun,
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Description
Entertaining and lively, this up-to-date book applies sales, service and marketing principles to all travel industry sectors. It explores the best ways to satisfy the travel needs of today's consumers and the marketing strategies that underlie selling and buying travel today. Chapter topics include Welcoming Customers and Determining Their Needs, Recommending Solutions and Addressing Concerns, Enhancing the Sale and Achieving an Agreement, and Serving the Travel Customer. For travel professionals.
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