9780030343360-0030343364-Customer Behavior: A Managerial Perspective

Customer Behavior: A Managerial Perspective

ISBN-13: 9780030343360
ISBN-10: 0030343364
Edition: 2
Author: Banwari Mittal, Jagdish N. Sheth
Publication date: 2003
Publisher: South-Western College Pub
Format: Hardcover 544 pages
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Book details

ISBN-13: 9780030343360
ISBN-10: 0030343364
Edition: 2
Author: Banwari Mittal, Jagdish N. Sheth
Publication date: 2003
Publisher: South-Western College Pub
Format: Hardcover 544 pages

Summary

Customer Behavior: A Managerial Perspective (ISBN-13: 9780030343360 and ISBN-10: 0030343364), written by authors Banwari Mittal, Jagdish N. Sheth, was published by South-Western College Pub in 2003. With an overall rating of 3.5 stars, it's a notable title among other Consumer Behavior (Marketing & Sales, Entrepreneurship, Small Business & Entrepreneurship) books. You can easily purchase or rent Customer Behavior: A Managerial Perspective (Hardcover) from BooksRun, along with many other new and used Consumer Behavior books and textbooks. And, if you're looking to sell your copy, our current buyback offer is $0.38.

Description

Now in a completely revamped second edition, the authors of Customer Behavior have adapted the content, length, and end-of-chapter materials to produce a new text that is tailored specifically to upper level 4-year, or graduate level programs. Its managerial approach focuses on the household consumer and on the business customer. This text goes beyond the conventional subject matter of consumer behavior textbooks, focusing not only on the role of customers as buyers, but also on their roles as users and payers.

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