Managing for Quality and Performance Excellence

ISBN-13: 9781305662544

ISBN-10: 1305662547

Author: James R. Evans, William M. Lindsay

Edition: 10

Publication date:
Cengage Learning
Hardcover 784 pages
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Acknowledged author James R. Evans wrote Managing for Quality and Performance Excellence comprising 784 pages back in 2016. Textbook and etextbook are published under ISBN 1305662547 and 9781305662544. Since then Managing for Quality and Performance Excellence textbook received total rating of 3.5 stars and was available to sell back to BooksRun online for the top buyback price of $31.16 or rent at the marketplace.


Packed with current examples, cases, and illustrations, market-leading MANAGING FOR QUALITY AND PERFORMANCE EXCELLENCE, 10e focuses on the fundamental principles of total quality and emphasizes high-performance management practices, such as those reflected in the Baldrige Criteria. Written by experienced leaders in the fields of performance management and quality, the text delivers the definitive resource for coverage of ISO 9000 certification, Six Sigma, and the U.S. Malcolm Baldrige National Quality Award standards. A wealth of current examples from leading organizations throughout the world reflects quality as they emphasize the practical aspects of the book's managerial focus and pertinent technical topics. You can efficiently prepare to become an ASQ Certified Quality Manager, as this edition covers most of the Body of Knowledge required for ASQ certification. It's everything you need -- now and throughout your career -- to ensure quality management success.