Managing Front Office Operations
ISBN-13:
9780866125505
ISBN-10:
0866125507
Edition:
10
Author:
Michael L. Kasavana
Publication date:
2017
Publisher:
Educational Institute of the American Hotel Motel Assoc
Format:
Paperback
430 pages
FREE US shipping
Book details
ISBN-13:
9780866125505
ISBN-10:
0866125507
Edition:
10
Author:
Michael L. Kasavana
Publication date:
2017
Publisher:
Educational Institute of the American Hotel Motel Assoc
Format:
Paperback
430 pages
Summary
Managing Front Office Operations (ISBN-13: 9780866125505 and ISBN-10: 0866125507), written by authors
Michael L. Kasavana, was published by Educational Institute of the American Hotel Motel Assoc in 2017.
With an overall rating of 4.4 stars, it's a notable title among other
books. You can easily purchase or rent Managing Front Office Operations (Paperback, Used) from BooksRun,
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Description
the tenth edition features several new sections related to the impact of technology on hotel operations, including information on social media platforms, mobile services, mobile device connectivity issues guests may experience in hotels, mobile payments, and how the Internet of Things will affect guest service. New material has been added on key cards and keyless entry technology. In addition, the section on income statements has been revised to reflect the most recent edition of the Uniform System of Accounts for the Lodging Industry.
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