FAQ - Loyalty program

2 points are awarded for every $1 spent (for Buy and Rent orders). The same is for Buyback orders - you earn 2 points for every $1 you get for your books. Note that you do not get points for eBooks.

You automatically accumulate points on your orders if you are enrolled in BooksRun Loyalty Program.

Individuals over the age of 18 can participate in BooksRun Loyalty Program.

Industry professionals like bulk sellers, bulk buyers or anyone affiliated with a company or school in the industry cannot participate in Booksrun Loyalty Program

As soon as you sign up for BooksRun Loyalty Program, you can start earning Points.

Points earned from Buyback orders will not be available for redemption until your order has been paid for.

During the holding period, points will be listed under the "Points Available Soon" section. This is to prevent redemption of points for returned product. Once the holding period has passed, the points will be automatically moved into "My Points" area and can be claimed toward a reward if the points balance allows.

Points for Buy/Rent orders will appear in your account within an hour

Redeeming is easy. Just follow these three simple steps:

1. Check your points balance. You can do this by visiting Loyalty Program page and logging into your account.
2. Choose your Rewards.
3. Enter a shipping address

Once a Reward has been issued, it is non-refundable and cannot be exchanged for a different Reward.

Purchase points are only available for orders placed as of October 29, 2018 or later. No purchases made prior to this date are eligible for points.

No, your Points and your account under the Rewards program are personal to you and may not be sold, transferred, assigned to, or shared with family, friends or others.

Yes. You can only earn up to 1000 Points per month.

Rewards points are valid within 6 months from the payment date.

Yes. BooksRun Loyalty Program participants can donate to One Tree Planted, a non-profit organization on a mission to create a world full of trees.

As long as you’re enrolled into BooksRun Loyalty Program, your account balance will appear on the Loyalty Program page

Please contact our Customer Service department with any questions. They can be reached at info@booksrun.com