Sell, buy or rent William B. Martin Ph.D. textbooks
Quality Service: What Every Hospitality Manager Needs to Know
by
William B. Martin Ph.D.
ISBN-13: 9780130930187
ISBN-10: 0130930180
Edition: 1
Publication date: 2019
Publisher:
Pearson
Format:
Paperback
224 pages
Providing Quality Service: What Every Hospitality Service Provider Needs to Know
by
William B. Martin Ph.D.
ISBN-13: 9780130967459
ISBN-10: 0130967459
Edition: 1
Publication date: 2002
Publisher:
Pearson
Format:
Paperback
192 pages