Sell, buy or rent Sriram Dasu textbooks
The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer’s Business
by
Sriram Dasu, Richard B. Chase
ISBN-13: 9780071809931
ISBN-10: 0071809937
Edition: 1
Publication date: 2013
Publisher:
McGraw Hill
Format:
Hardcover
240 pages
Management of Design: Engineering and Management Perspectives
by
Sriram Dasu, Charles Eastman
ISBN-13: 9780792395096
ISBN-10: 0792395093
Edition: 1994
Publisher:
Springer
Format:
Hardcover
298 pages