Sell, buy or rent Robert Spector textbooks

9781119375357-1119375355-The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture
9781119375357-1119375355-The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

The Nordstrom Way to Customer Experience Excellence: Creating a Values-Driven Service Culture

by Robert Spector, Breanne O Reeves
ISBN-13: 9781119375357
ISBN-10: 1119375355
Edition: 3rd ed.
Publication date: 2017
Publisher: Wiley
Format: Paperback 224 pages
Sell Buy from $20.02 eBook from $13.00
9780471702863-0471702862-The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization
9780471702863-0471702862-The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization

The Nordstrom Way to Customer Service Excellence: A Handbook For Implementing Great Service in Your Organization

by Robert Spector
ISBN-13: 9780471702863
ISBN-10: 0471702862
Edition: 3
Publication date: 2005
Publisher: Wiley
Format: Paperback 292 pages
9781118076675-1118076672-The Nordstrom Way: Second Edition
9781118076675-1118076672-The Nordstrom Way: Second Edition

The Nordstrom Way: Second Edition

by Robert Spector
ISBN-13: 9781118076675
ISBN-10: 1118076672
Edition: 2
Publication date: 2012
Publisher: Wiley
Format: Paperback 240 pages
9780971908406-0971908400-Space Needle: Symbol of Seattle
9780971908406-0971908400-Space Needle: Symbol of Seattle

Space Needle: Symbol of Seattle

by Robert Spector
ISBN-13: 9780971908406
ISBN-10: 0971908400
Publication date: 2002
Publisher: Documentary Media Llc
Format: Paperback 96 pages
9781578519606-1578519608-Category Killers: The Retail Revolution and Its Impact on Consumer Culture
9781578519606-1578519608-Category Killers: The Retail Revolution and Its Impact on Consumer Culture

Category Killers: The Retail Revolution and Its Impact on Consumer Culture

by Robert Spector
ISBN-13: 9781578519606
ISBN-10: 1578519608
Edition: 0
Publication date: 2005
Publisher: Harvard Business Review Press
Format: Hardcover 272 pages
9780802716057-0802716059-The Mom & Pop Store: How the Unsung Heroes of the American Economy Are Surviving and Thriving
9780802716057-0802716059-The Mom & Pop Store: How the Unsung Heroes of the American Economy Are Surviving and Thriving

The Mom & Pop Store: How the Unsung Heroes of the American Economy Are Surviving and Thriving

by Robert Spector
ISBN-13: 9780802716057
ISBN-10: 0802716059
Edition: 1
Publication date: 2009
Publisher: Walker Books
Format: Hardcover 304 pages
9781933245225-1933245220-The Legend of Eddie Bauer
9781933245225-1933245220-The Legend of Eddie Bauer

The Legend of Eddie Bauer

by Robert Spector
ISBN-13: 9781933245225
ISBN-10: 1933245220
Publication date: 2011
Publisher: Documentary Media LLC and University of Washi
Format: Hardcover pages
9780935503074-0935503072-Family Trees: Simpson's Centennial Story
9780935503074-0935503072-Family Trees: Simpson's Centennial Story

Family Trees: Simpson's Centennial Story

by Robert Spector
ISBN-13: 9780935503074
ISBN-10: 0935503072
Edition: First Edition
Publication date: 1990
Publisher: Documentary Book Publishers Corporation
Format: Hardcover 236 pages
9780471354864-0471354864-The Nordstrom Way: The Insider Story of America's #1 Customer Service Company (NORDDSTROM WAY)
9780471354864-0471354864-The Nordstrom Way: The Insider Story of America's #1 Customer Service Company (NORDDSTROM WAY)

The Nordstrom Way: The Insider Story of America's #1 Customer Service Company (NORDDSTROM WAY)

by Robert Spector
ISBN-13: 9780471354864
ISBN-10: 0471354864
Edition: 2
Publication date: 1999
Publisher: Wiley
Format: Hardcover 244 pages
9780471191711-047119171X-The Nordstrom Way: The Inside Story of America's #1 Customer Service Company
9780471191711-047119171X-The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

The Nordstrom Way: The Inside Story of America's #1 Customer Service Company

by Robert Spector, Patrick D. McCarthy
ISBN-13: 9780471191711
ISBN-10: 047119171X
Edition: 1
Publication date: 1997
Publisher: Wiley
Format: Mass Market Paperback 256 pages
cookies

We use cookies to ensure website functionality: improve our services, personalize your experience, analyze performance and traffic, and process orders efficiently. To learn more, check our Privacy Policy.