Sell, buy or rent Michael Shulver textbooks

Service Operations Management: Improving Service Delivery

by Robert Johnston, Graham Clark, Michael Shulver
ISBN-13: 9780273740483
ISBN-10: 0273740482
Edition: 4
Publication date: 2012
Publisher: Pearson
Format: Paperback 462 pages

Service Operations Management: Improving Service Delivery

by Robert Johnston, Michael Shulver, Nigel Slack, Graham Clark
ISBN-13: 9781292064468
ISBN-10: 1292064463
Edition: 5
Publication date: 2020
Publisher: Pearson
Format: Paperback pages