Sell, buy or rent Kevin M. Nolan textbooks
The Improvement Guide: A Practical Approach to Enhancing Organizational Performance
by
Langley, Gerald J., Moen, Ronald D., Nolan, Kevin M., Nolan, Thomas W., Norman, Clifford L., Provost, Lloyd P.
ISBN-13: 9780470192412
ISBN-10: 0470192410
Edition: 2
Publication date: 2009
Publisher:
Jossey-Bass
Format:
Hardcover
512 pages