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Root Cause Analysis Handbook: A Guide to Efficient and Effective Incident Management, 3rd Edition

by ABS Consulting, Vanden Heuvel, Lee N, Lorenzo, Donald K, Hanson, Walter E
ISBN-13: 9781931332514
ISBN-10: 1931332517
Edition: 3
Publication date: 2008
Publisher: Rothstein Associates, Incorporated
Format: Paperback 320 pages