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Root Cause Analysis Handbook: A Guide to Efficient and Effective Incident Management, 3rd Edition

by ABS Consulting, Lee N Vanden Heuvel, Donald K Lorenzo, Walter E Hanson
ISBN-13: 9781931332514
ISBN-10: 1931332517
Edition: 3
Publication date: 2008
Publisher: Rothstein Associates, Incorporated
Format: Paperback 320 pages